Jillian Wohlfarth is a digital marketing professional with a passion for writing. After spending six years wearing multiple hats in both the corporate and startup world in NYC, she's now churning out engaging thought leadership content at SendGrid.
As SendGrid Developer Evangelist, Elmer Thomas says “If your email doesn’t make it to the inbox, you are talking to yourself. Not cool.” Every email you send has to contend with the dreaded spam folder and sadly, 1/5 of them lose the battle. What kind of email are we talking about? Confirmations, reminders, shipping notifications, receipts, password resets, and more. So how can you help your email win this fight? We know that sometimes trying to ensure that your email stays out of the spam folder can seem like a big task. So to help you remember the best practices…READ MORE »
The following is a guest post from SendGrid’s Events Team. We’re excited to be sponsoring and providing mentorship at the upcoming inaugural Hack4Colorado (part of the National Day of Civic Hacking) this May 31-June 2nd at Galvanize. We’re always looking for the next great idea, app, or startup to spring forth from the great minds of the Colorado entrepreneurial community, and this hackday presents the perfect storm for that discovery. On June 1st and 2nd over 5,000 hackers will be participating in 87 events across the country to “collaboratively create, build, and invent using publicly-released data, code, and technology to…READ MORE »
A main priority here at SendGrid is to impress our customers with top-notch support. So we have a global team of support engineers who are dedicated to making sure that all of our customers experience success with our service. Support interacts with customers via phone, chat, and email every hour of every day. They serve our customers 24/7 without a night shift! This is accomplished by hosting support teams both domestically and in Europe. This “follow the sun” support method means customers are always working with alert and knowledgeable experts regardless of time of day. The Support team is also directly involved…READ MORE »
The following is a guest post from SendGrid Co-founder and CTO, Tim Jenkins. What is SendGrid’s Parse API? Email from friends is interactive. It’s a conversation and that’s not always the case for commercial emails. Our customers are adding more back-and-forth to their campaigns with our Parse API, whose growth in the last year has nearly tripled. The Parse API lets your app accept incoming email, including attachments, and perform some operation on the content. With more customers taking advantage of that power, we decided to polish it up to work better and share more about how it can be…READ MORE »
The following is a guest post from SendGrid customer, Robert Cox, Business Manager at BookingLive. Learn more about BookingLive at the bottom of this post. How BookingLive Uses Email As a provider of a successful booking system, email is crucial to the success of our service and to customer perceptions for our clients. With our system being fully automated, we have to rely on a stable email method for distribution of confirmation and cancellation notices; to maintain our reputation in the marketplace, and keep our clients’ confidence. With SendGrid, we are able to focus on server resources being used to…READ MORE »
The following is a guest post from Larry Silverman, CTO, EVP, and Co-founder of TrackAbout. TrackAbout wrote an open source service using SendGrid’s event webhook to relay email delivery failure events to a HipChat chat room. Learn more about Larry and TrackAbout at the bottom of this post. How TrackAbout Uses Email and Why We Chose SendGrid Our web applications, like most, send email. They send email to employees at TrackAbout, to our users, and to people of our users’ choosing. Getting email delivered is significantly harder than most would think, largely because you have zero control over the whims of the receiving…READ MORE »
SendGrid celebrated a major milestone last week—we sent our 100 billionth email to date…and counting! To celebrate reaching this goal, we thought it would be fun to launch our first ever SendGrid Spirit Week. (Remember that one week in high school when you could wear pajamas to class? Kind of like that!) Each day of the week featured a different dress code and theme that culminated in a “100 Billion” party for family and friends on Friday. We have our fair share of sports fanatics here at SendGrid, so on Monday, we dove head first into March Madness. Everyone supported…READ MORE »