Category Archives: Company

A main priority here at SendGrid is to impress our customers with top-notch support. So we have a global team of support engineers who are dedicated to making sure that all of our customers experience success with our service. Support interacts with customers via phone, chat, and email every hour of every day. They serve our customers 24/7 without a night shift! This is accomplished by hosting support teams both domestically and in Europe. This “follow the sun” support method means customers are always working with alert and knowledgeable experts regardless of time of day. The Support team is also directly involved…

In our second installment of our “SendGrid Spotlights” series, we are excited to feature Denise Hulce, SendGrid’s VP of Sales and Business Development. The following is a guest post from Denise. The Startup Sprint No cab. No subway. Certainly no bus. Sprinting. That was the only way we were going to make it to a crucial meeting in downtown San Francisco. Sure, it was my very first day with SendGrid, and sure, when I arrived I’d be a sweaty, pulpy mess. But I was not alone. I was running with Isaac, one of the founders of the company. It seems like…

We are very excited to announce that SendGrid has been selected as one of The Denver Post’s Top Workplaces for 2013. The Denver Post published the complete list of Top Workplaces on April 21st. Last week, we had the pleasure of attending the Annual Awards Gala at the Kevin Taylor Restaurant at Hotel Teatro in Denver. We were honored to be able to spend the evening with our fellow awardees and to learn more about what makes their companies so unique. From the minute we arrived at the restaurant, the support and energy in the room was palpable. And that…

In celebration of sending our 100 billionth email, we’re excited to kick off a new series on the blog, “SendGrid Spotlights.” These spotlights will shine a light on the many faces of SendGrid, and aim to give you an inside look at what makes SendGrid and its team tick. We’re thrilled to start off the series with SendGrid’s Co-Founder and President, Isaac Saldana. The following is a guest post from Isaac. 100 Billion Emails SendGrid just celebrated a major milestone, we sent our 100 billionth email. That’s a lot of zeroes. With this achievement, we now send 1% of the…

SendGrid celebrated a major milestone last week—we sent our 100 billionth email to date…and counting! To celebrate reaching this goal, we thought it would be fun to launch our first ever SendGrid Spirit Week. (Remember that one week in high school when you could wear pajamas to class? Kind of like that!) Each day of the week featured a different dress code and theme that culminated in a “100 Billion” party for family and friends on Friday. We have our fair share of sports fanatics here at SendGrid, so on Monday, we dove head first into March Madness. Everyone supported…

Wow. This week has been extremely challenging for all. We want to give you our perspective on this complicated situation, so here goes… On Sunday at PyCon, Adria Richards felt comments made behind her during a conference session were inappropriate and of an offensive, sexual nature. We understand that Adria believed the conduct to be inappropriate and support her right to report the incident to PyCon personnel. To be clear, SendGrid supports the right to report inappropriate behavior, whenever and wherever it occurs. What we do not support was how she reported the conduct. Her decision to tweet the comments…

Effective immediately, SendGrid has terminated the employment of Adria Richards. While we generally are sensitive and confidential with respect to employee matters, the situation has taken on a public nature. We have taken action that we believe is in the overall best interests of SendGrid, its employees, and our customers. As we continue to process the vast amount of information, we will post something more comprehensive.