Tag Archives: delivery rates
New Study Reveals that Email Deliverability Is Still A Problem
Return Path’s most recent Global Email Deliverability Benchmark Report reveals a “historic decline” in inbox delivery rates for the second half of 2011. Traditionally 20% of emails failed to reach in the inbox, but this new data shows that an average of 23.5% of email is getting marked as spam or going missing. When looking at delivery rates by region, there are some significant differences. Globally, EMEA experienced the highest delivery rates at 85%, followed by North America at 79%, CALA at 72% and APAC at 67%. CALA led the category in the highest percentage of emails categorized as spam…
READ MORE »3 Ways to Use Complaint Feedback Loop Information
One of the main (and probably most important) reasons email goes undelivered is because subscribers are complaining about your messages. Subscribers complain to their ISP by marking your email as spam and these complaints affect your email reputation. Each ISP has a threshold for complaints and if you cross it, your email gets blocked at the gateway. There are a number of reasons why subscribers complain about your email, but in order to find out whom and why, you need to have access to feedback loop information. Complaint feedback loops capture subscriber complaints for the ISPs, but the information is…
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