Comments on: Why you should not use noreply@domain.com in your emails

By: timfalls

timfalls — Tue, 10 Jan 2012 20:13:20 +0000

agreed! you have to give your customers/subscribers/etc *some* option to get in touch with you!

By: Regim

Regim — Sat, 24 Jul 2010 09:43:09 +0000

What makes me crazy in these situations if they at least don’t mention an email address I can reply to and I have to figure that out by myself.

By: sendgrid

sendgrid — Mon, 21 Jun 2010 20:08:44 +0000

Hi Gary,
If you put the address in the Reply-to: field, we will pass that address in the "to" field. In this case, the "to" POST field will be "comment-8d7fe0883fab@mydomain.com ".

By: Gary

Gary — Tue, 25 May 2010 19:33:36 +0000

This looks really cool, but it is unclear to me how you would pass context information. Above you say:

Companies can give unique email addresses to their users or use the same email address and include an unique identifier in the subject (such as ZenDesk) or in the body.

What I'd like to do if possible is to have the reply-to address be something like:

comment-8d7fe0883fab@mydomain.com

where the numeric "8d7fe0883fab" part is a unique identifier that specifies both (1) what "conversation" the user is replying to and (2) the user's specific email address; and, of course, have all of these emails invoke my site's web service. Now, I read your comment to say that you can include this unique identifier in the subject or body, but can you include it in the email address like this? And will the "to" field then have this complete email address?

By: OverLinked » People should be replying to your marketing emails

OverLinked » People should be replying to your marketing emails — Tue, 27 Apr 2010 14:55:28 +0000

[...] http://blog.sendgrid.com/28/why-you-should-not-use-noreplydomain-com-in-your-emails/ [...]

By: sendgrid

sendgrid — Sat, 06 Mar 2010 05:28:27 +0000

Yes, we retry for approximately 5 days. The retry protocol works similarly to that of mail servers where the time between retries is incremented the more errors we get from your web server.

By: John

John — Fri, 05 Mar 2010 19:10:18 +0000

Will you retry on error, say if you receive an error 500? This is killer if we know that we are guaranteed not to lose email.

By: sendgrid

sendgrid — Mon, 22 Feb 2010 03:15:33 +0000

Yes you can use this if you are a Heroku customer. You can take a look at a great example here: http://nanceskitchen.com/2010/02/21/accept-incomi…

By: liederf

liederf — Sat, 20 Feb 2010 02:55:34 +0000

Will this be a part of any of the sendgrid add-on services for Heroku customers?

By: Dylan Fareed

Dylan Fareed — Thu, 11 Feb 2010 19:54:36 +0000

This pretty much convinced me to start moving an app I am working on over to Send Grid immediately. If the execution is as good as I expect it to be, it makes SendGrid a no-brainer for most web apps. Awesome.